Netcall

Netcall is a software company that provides technological solutions for businesses to engage with their customers. The company’s headquarters is located in Hemel Hempstead, United Kingdom.
Overview.
The company provides software services to the healthcare, public, and private sectors by designing, developing, and marketing communication, low-code platform, robotic process automation, workforce management, and business process management software services. The company provided call handling technology to more than 600 private and public sector  organizations.
Achievements.
In the year 2000, the company developed a product called QueueBuster. In 2009, Netcall acquired Q-Max Systems Limited, which provided workforce management software to contact centers. In 2010, the company acquired Telephonetics. The company acquired Bury St. Edmund-based Serengeti Systems in 2012. In August 2017, it acquired MatsSoft. In October 2020, Netcall acquired Automagica.