© 2008 Prentice Hall, Inc.1 – 72 Productivity at Taco Bell Improvements: Revised the menu Revised the menu Designed meals for easy preparation Designed meals for easy preparation Shifted some preparation to suppliers Shifted some preparation to suppliers Efficient layout and automation Efficient layout and automation Training and employee empowerment Training and employee empowerment Results: Preparation time cut to 8 seconds Management span of control increased from 5 to 30 In-store labor cut by 15 hours/day Stores handle twice the volume with half the labor Fast-food low-cost leader