Dealing with no. It's hard, isn't it? However, in doTERRA, or in any direct sales company, you need to get used to hearing "No". We have to learn how to effectively deal with this. But first, know that you are not alone. Read on to learn how I personally deal with a "No" in my doTERRA direct sales business. "No, Not Now" vs "No, Not Ever" "Not now" and "Not ever" are two totally different things. :-) Not now, means they might be open later. But not ever, means they are unlikely to be open to it at any point. Today, we'll deal with the "No, not ever" response. I'm going to need to write another post to explain "No, not now" (and how to turn those into a "Yes!" response!). Stay tuned for that post as soon as it comes out by subscribing to my blog. I Had A "No, Not Ever" Today This morning, I had a message from a girl who is becoming a friend of mine. She had been thinking about joining doTERRA for the business opportunity in addition to our products. I opened her email right away because I was really excited. I thought "This is it! This is number four towards the Rose oil promotion!" I've been working so hard for that Rose oil, and it's a limited time. Except, when I opened her email and read it, the answer was "No." Not only "No, not right now." But she said, "No, I"m joining a competing company." I Had A Normal Emotional Response As you can imagine, I felt super disappointed. I felt sad. I felt like beating myself up for not following the "perfect formula" for getting her to enroll with me instead. It hurt because I'm working my tail off to find business builders, and finding them is like finding a needle in a haystack. I even felt.... rejected. A negative little voice whispered, "She didn't choose me." But you know what? All of that emotion isn't the place you want to come from when you reply. All of those feelings around dealing with "No"? They are all about you. They aren't about the person you are replying to. You want the reply to focus on the other person instead of yourself. Take Emotions Out Of Your Response Seriously. You can have your cry or be angry later. Emotions are healthy and natural. Dealing with no can bring them out in full force. Emotions are expected in the situation! So go talk to a friend, Use your emotional oils. Do whatever you need to do. However, in your actual reply when dealing with a "No" response, do everyone a favor. Remove your perfectly normal emotional response from the game. This is first and foremost NOT about you or any feelings you may be having. Keep your reply professional. Depending on your relationship with the person, you may reassure them that this doesn't impact your friendship. Or simply wish them well on their venture. Be bigger. This is a huge opportunity to leave a good name and impression on your doTERRA business. Don't blow it. Note: It's Okay To Wait On Replying If your emotions are truly in the way, give it a few hours or even a whole day. It's perfectly okay to wait until you can reply in a kind and thoughtful manner. However, you need to respond within a day or two. Otherwise, it's going to come across negatively to the other person. Dealing With No & 3 Key Things To Include In Your Reply Now that you've stepped back from the knee jerk emotional response, there are three things you will need to craft into your reply. Including these three elements will leave the best possible impression and showcase you in the best light. It will also go far to preserve your current and future relationship.