Every overseas Filipino worker (OFW) must be aware of the cargo company where they send their hard-earned balikbayan boxes. Make sure that you only entrust them to the cargo and freight forwarders accredited by the Department of Trade and Industry (DTI) to assure its safety.        Ads      Sponsored Links  There were reports of loss, pilferage, and damaged items due to mishandling. If your cargo company is not licensed and accredited by the DTI, chances are, your complaints will be for nothing and you will lose your packages forever especially if the sent your cargo to a fly-by-night courier service.  DTI has released the latest list of accredited cargo forwarders as of September 2018.                                                                                                                                                                                                                                                                                  Just check the list of the accredited cargo forwarders in your host country to make sure that the balikbayan box you diligently saved for months just to send them to your loved ones may surely reach its destination safely and should any problem arise, you can always reach the DTI to file complaints.    For complaints and queries, you can contact DTI at the following:   DEPARTMENT OF TRADE &amp; INDUSTRY Trade &amp; Industry Building 361 Senator Gil J. Puyat Avenue, Makati City Metro Manila, Philippines 1200  Trunkline: (+632) 7510-DTI (384) Office Hours: 8:00am-5:00pm, Monday to Friday (excluding holidays)  DTI Direct Hotline: (+632) 751.3330 Mobile: (+63) 917.834.3330 Email: ask@dti.gov.ph Filed under the category of overseas Filipino worker, OFW, balikbayan boxes, cargo and freight forwarders, Department of Trade and Industry , DTI accredited, 