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Mara Wilson
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Mara Wilson
Wilson in November 2017
Born
Mara Elizabeth Wilson
(1987-07-24) July 24, 1987 (age 30)
Burbank, California, U.S.
Residence
Queens, New York, U.S.
Alma mater
New York University
Occupation
Actress, writer
Years active
1993–2000
2012–present
Relatives
Ben Shapiro (cousin)[1]
Website
www.marawilsonwritesstuff.com
Mara Elizabeth Wilson[2] (born July 24, 1987) is an American writer and former child actress. She is known for playing Natalie Hillard in Mrs. Doubtfire (1993), Susan Walker in Miracle on 34th Street (1994), Matilda Wormwood in Matilda (1996) and Lily Stone in Thomas and the Magic Railroad (2000). Since retiring from film acting, Wilson has focused on writing.
Contents
[hide]
1 Early life
2 Career
2.1 Acting
2.2 Writing
3 Personal life
4 Filmography
4.1 Film
4.2 Television
4.3 Internet
5 Awards
6 Stage
7 Writings
8 References
9 External links
Early life[edit]
Mara Elizabeth Wilson was born on July 24, 1987,[2] in Burbank, California.[3] Her father, Mike Wilson, was a television broadcast engineer, and her mother, Suzie Wilson (née Shapiro; deceased), was a homemaker.[2] Wilson's mother was Jewish, and her father is of part Irish descent.[4][5][6] She was raised Jewish,[7] and became an atheist when she was 15.[8] She has three older brothers—Danny, Jon, and Joel—and a younger sister, Anna.[9] Political commentator Ben Shapiro is her maternal cousin.[10] Her mother was diagnosed with breast cancer on March 10, 1995,[11] and died on April 26, 1996, after production on Matilda had wrapped. Accordingly, the film was dedicated to Suzie's memory.[12] After her mother died, Wilson lost some of her passion for acting.[13]
Career[edit]
Acting[edit]
Wilson became interested in acting after watching her oldest brother Danny act. Mara's parents refused to let her act, but they eventually reluctantly agreed to let her go into acting.[14] After acting in commercials for Lunchables, Bank of America, Texaco, and Marshall's, Mara was invited to audition for the 1993 comedy film Mrs. Doubtfire and won the part of Natalie Hillard. This was followed by the 1994 remake of Miracle on 34th Street.[15] In 1994, she had a recurring role as Nikki Petrova on Melrose Place and played Barbara Barton in the television film A Time to Heal.
Wilson sang "Make 'Em Laugh" at the 67th Academy Awards telecast on March 27, 1995, with Tim Curry and Kathy Najimy.[16] In 1995, she won the ShoWest Award for "Young Star of the Year". Her performances in those films caught the attention of Danny DeVito and led to her being cast as Matilda Wormwood in Matilda. She then went on to star in A Simple Wish alongside Martin Short.[17]
In 1999, she played Willow Johnson in the 1999 Disney Channel television film Balloon Farm.[18]
Wilson auditioned for the 1998 remake of The Parent Trap, but she was considered to be too young for the role.[19]
In 1998 Wilson went to a table reading of What Dreams May Come starring Robin Williams, but she did not get the part.[20]
Her appearance in the 2000 film Thomas and the Magic Railroad was her last major film role to date. At that point, scripts were being sent to her so that she did not have to go to auditions.[21]
Before taking a 12-year hiatus from acting, she got the script for Donnie Darko but declined to audition for the film.[22]
In 2012, Wilson appeared briefly in one episode of a web series called Missed Connection in the role of Bitty and made special appearances on internet review shows for That Guy with the Glasses — most notably a comedic turn playing an adult Matilda during a review of Matilda by The Nostalgia Chick, Lindsay Ellis. That year, when asked why she quit film acting, Wilson explained: "Film acting is not very fun. Doing the same thing over and over again until, in the director's eyes, you 'get it right', does not allow for very much creative freedom. The best times I had on film sets were the times the director let me express myself, but those were rare."[23]
Wilson has a recurring role on the podcast Welcome to Night Vale as "The Faceless Old Woman Who Secretly Lives in Your Home", as well as her own storytelling show called What Are You Afraid Of?[24] Her goal is to turn What Are You Afraid Of? into a podcast.[25] In 2016, Wilson made a brief return to television by appearing as a waitress on an episode of Broad City.[26][27] She also voiced Jill Pill, a writer/director anthropomorphic spider, in season 3 of BoJack Horseman.[28]
Writing[edit]
In May 2013, Wilson wrote an article for online magazine Cracked.com, offering her opinion of the delinquency of some former child stars.[29]
As of 2013, she works for Publicolor.[30]
Her play Sheeple was produced in 2013 for the New York International Fringe Festival.[31]
In an interview that December, Wilson stated that her film acting days are over,[32] and that she is instead focusing on writing.[33]
Personal life[edit]
Wilson went to the Idyllwild Arts Academy near Palm Springs, California, and graduated in 2009 from New York University's Tisch School of the Arts.[34][35] While at New York University she appeared in her own one-woman show called Weren't You That Girl?[36]
When Wilson was 12, she was diagnosed with obsessive-compulsive disorder.[37] Wilson has struggled with anxiety and depression. In 2015, she teamed up with Project UROK, a nonprofit organization whose mission is to aid teens with mental illness.[38] Wilson appeared in a video in which she talks about the mental illnesses she has experienced, including anxiety, depression, and obsessive-compulsive disorder.[39] She also discussed her history with mental illness on Paul Gilmartin's Mental Illness Happy Hour podcast[40].
As of 2013, she lives in Queens, New York, and is involved with New York storytelling and comedy.[41]
Following the 2016 Orlando nightclub shooting, Wilson came out as bisexual in solidarity with the LGBT community.[42]
In an NPR interview, Nancy Cartwright stated that a young Mara Wilson was the inspiration for a character's voice on The Simpsons episode "Bart Sells His Soul."[43]
Filmography[edit]
Film[edit]
Year
Title
Role
Notes
1993 Mrs. Doubtfire Natalie "Nattie" Hillard
1994 Miracle on 34th Street Susan Walker
1996 Matilda Matilda Wormwood Nominated—Saturn Award for Best Performance by a Younger Actor
Nominated—Young Artist Award for Best Performance in a Feature Film
Won—Young Star Award for Best Performance by a Young Actress in a Comedy Film
1997 A Simple Wish Anabel Greening Nominated—Saturn Award for Best Performance by a Younger Actor
Nominated—Young Artist Award for Best Performance in a Feature Film
Nominated—Young Star Award for Best Performance by a Young Actress in a Comedy Film
2000 Thomas and the Magic Railroad Lily Stone Nominated—Young Star Award for Best Performance by a Young Actress in a Comedy Film
Nominated—Young Artist Award for Best Performance in a Feature Film
The original narrator but was replaced by Alec Baldwin
Television[edit]
Year
Title
Role
Notes
1994 Melrose Place Nicole "Nikki" Petrova Recurring role (Season 2); 5 episodes
1994 A Time to Heal Barbara Barton Television film
1996 Pearl Samantha Stein Episode: "The Tutor" (Season 1, Episode 11)
1999 Batman Beyond Tamara (voice) Episode: "Mind Games" (Season 2, Episode 10)
1999 Balloon Farm Willow Johnson Television film
2016 Broad City Waitress Episode: "Burning Bridges" (Season 3, Episode 8)
2016 BoJack Horseman Jill Pill (voice) Recurring role (Season 3); 4 episodes
Internet[edit]
Year
Title series
Role
Notes
2012 Nostalgia Critic Herself Episode: "A Simple Wish"[44]
Nostalgia Chick Episode: "Matilda"[45]
Demo Reel Donnie DuPre's wife (voice) Episode: "Lost in Translation (Bromance Version)"
Shut Up and Talk Herself Episode: "Guest: Mara Wilson"
Missed Connection Bitty Episode: "Bad Dates"[46]
Filmed in 2011
2013 Welcome to Night Vale The Faceless Old Woman Who Secretly Lives In Your Home Episodes: "26 – Faceless Old Woman", "31 – A Blinking Light up on the Mountain", "Condos",[47] "The Debate", "49 – Old Oak Doors", "53 – The September Monologues", "The Librarian", "65 – Voicemail", "66 – worms..."
2014 Keith and The Girl Herself Episode: "2002: Boobs"[48]
Nostalgia Chick Episode: "Nostalgic Foods of Yore"
Amy Poehler's Smart Girls Episode: "The In Too Steep Tea Party"
Maven of the Eventide Pumpktoberfest Vlogs, Episodes 5 and 12
I Don't Even Own a Television Episode: "016 — Covert Conception (w/ Mara Wilson)"[49]
2015 Keith and The Girl Episode: "2147: Gang Dick"[50]
Gilmore Guys Episode 4.21
That's the Show with Danny Episode: "117: The One with Mara Wilson"[51]
2016 Mouth Time with Reductress Ruth Hrorgen Mouth Time LIVE! With Mara Wilson[52]
2017 I Don't Even Own a Television Herself Episode: "081: I'm With the Band (w/ Mara Wilson)"[53]
Awards[edit]
Wilson won a Young Artist Award for her role in A Simple Wish in "Best Performance in a Feature Film Leading Young Actress" and a Young Star Award for Matilda in "Best Performance by a Young Actress in a Comedy Film". She was twice nominated for a Saturn Award for Best Performance by a Younger Actor, for Matilda and A Simple Wish.
1995 – ShoWest Award – Young Star of the Year.[54]
Stage[edit]
Cinderella (2005)
Weren't You That Girl? (2009)
What Are You Afraid Of? (2014)
Writings[edit]
Sheeple (2013)
Where Am I Now?: True Stories of Girlhood and Accidental Fame (2016)
References[edit]
Jump up ^ McNamara, Neal (January 24, 2014). "Justin Bieber a symptom of a big problem". KTTH. Archived from the original on July 3, 2015. Retrieved September 20, 2017.
^ Jump up to: a b c "Mara Wilson Biography (1987–)". FilmReference.com. Retrieved June 15, 2016.
Jump up ^ Kaufman, Amy (September 15, 2016). "Actress Mara Wilson has a memoir. She's not Matilda anymore". Los Angeles Times. Retrieved October 4, 2016.
Jump up ^ @MaraWritesStuff (May 27, 2012). "I'm half Jewish and a quarter Irish. I BURN. RT @Pixiebybirth Do you burn, tan or none of ze above?" (Tweet) – via Twitter.
Jump up ^ @MaraWritesStuff (February 2, 2012). "@rare_basement He is short, half-Jewish, dark-haired, acted in an adaptation of a British kids' book and has a nickel allergy. HE IS ME" (Tweet) – via Twitter.
Jump up ^ Mara Wilson Interview Pt. 2 — Running Late with Scott Rogowsky on YouTube
Jump up ^ "She's His G–damn Kid Too: Mara Wilson On 'Mrs. Doubtfire' 20th Anniversary". MTV News.
Jump up ^ Zachary Stewart (August 7, 2013). "Atheism, 9/11 Conspiracy Theories, and Sheeple with Mara Wilson and Max Reuben". TheaterMania.com.
Jump up ^ Jr, HOWELL J. MALHAM (July 26, 1994). "To Her, It's Kids' Stuff : Movies: Mara Wilson, 7, is earning praise from her co-stars in the upcoming 'Miracle on 34th Street,' but acting is just something she says she likes--for now" – via LA Times.
Jump up ^ [1]
Jump up ^ Cerio, Gregory (April 29, 1996). "Lessons in Courage". People. Retrieved June 15, 2016.
Jump up ^ "Mara Wilson - Matilda Star: 'Danny Devito And Perlman Helped Me When Mum Lost Cancer Battle'". ContactMusic.com. WENN.
Jump up ^ "Why Hollywood didn't want the child star of Matilda, Mara Wilson". NewsComAu.
Jump up ^ "Being Matilda".
Jump up ^ "Mara Wilson's Role Is A Wish Come True".
Jump up ^ Archerd, Army (March 14, 1995). Oscars plan to 'Make 'em Laugh'. Variety.
Jump up ^ Short Works Magic in Uneven A Simple Wish
Jump up ^ HEFFLEY, LYNNE (March 27, 1999). "Rip Torn, Mara Wilson Help Keep Disney's 'Balloon Farm' Aloft" – via LA Times.
Jump up ^ "'Matilda' Star Mara Wilson Reviews 'Matilda the Musical'". The Daily Beast.
Jump up ^ ABC News. "Mara Wilson Recalls Robin Williams 'Was Different With Grown-Ups'". ABC News.
Jump up ^ "Mara Wilson Interview". contactmusic.com.
Jump up ^ "Mara Wilson on the sickness-induced reason she hates Gary Jules' "Mad World"". avclub.com.
Jump up ^ "Child Star Mara Wilson: Why I Quit Film Acting". usmagazine.com. April 17, 2012.
Jump up ^ "Mara Wilson's 'What are you afraid of?' at Union Hall". The Brooklyn Paper.
Jump up ^ "Interview: Former 'Matilda' Star Mara Wilson on Leaving Hollywood and Becoming a Writer : Longreads Blog". Longreads Blog.
Jump up ^ "How Broad City Convinced Mara Wilson to Get Back Into Acting".
Jump up ^ Mizoguchi, Karen (April 8, 2016). "Mara Wilson on Her Return to Acting for Broad City's Homage to Mrs. Doubtfire: 'This Movie Did a Lot for Me'". People. Archived from the original on June 15, 2016. Retrieved June 15, 2016.
Jump up ^ "BoJack Horseman rides into season three atop the Secretariat Oscar campaign". July 22, 2016.
Jump up ^ Wilson, Mara (May 28, 2013). "7 Reasons Child Stars Go Crazy (An Insider's Perspective)". Cracked.com. Archived from the original on June 15, 2016. Retrieved June 13, 2013.
Jump up ^ "Where Are They Now? #1: Mara Wilson". thehollywoodnews.com.
Jump up ^ "Sheeple". NYC-Arts.org. August 10, 2013. Archived from the original on June 15, 2016. Retrieved June 13, 2013.
Jump up ^ Neumyer, Scott. "Mara Wilson Talks Matilda, the Loss of Her Mother, and Quitting Acting". Parade.
Jump up ^ "Matilda Reunion! Mara Wilson and Kiami Davael Are Still Friends and Hanging Out 19 Years Later—See the Photo!". E! News. February 11, 2015.
Jump up ^ Ghert-Zand, Renee (April 18, 2012). "Mara Wilson Hated Being a Movie Star". The Forward.
Jump up ^ "What happened to the original Matilda? As the hit musical dominates Olivier awards, former child star Mara Wilson". London: Daily Mail. April 17, 2012. Retrieved April 20, 2012.
Jump up ^ "Mara Wilson On Child Stardom, Morons Wanting to "Party With Matilda" – NYU Local". NYU Local.
Jump up ^ "What is Mara Wilson afraid of?". The Daily Dot.
Jump up ^ Holmes, Lindsay (October 9, 2015). "Mara Wilson On Dealing With Mental Illness In The Public Eye" – via Huff Post.
Jump up ^ Pittman, Taylor (May 5, 2015). "Mara Wilson's Important Message For Teens Living With Mental Illness". The Huffington Post.
Jump up ^ "Mara Wilson - The Mental Illness Happy Hour". The Mental Illness Happy Hour. September 16, 2016. Retrieved February 22, 2018.
Jump up ^ "Mara Wilson: Why Mrs. Doubtfire Star Quit Hollywood over Scrutiny of Her Looks". August 24, 2016.
Jump up ^ "Mara Wilson Comes Out as Bisexual in Wake of Orlando Shooting". June 15, 2016.
Jump up ^ "Bart's Girlfriend (with Mara Wilson)". August 8, 2017.
Jump up ^ "A Simple Wish". Thatguywiththeglasses.com. May 1, 2012. Retrieved August 13, 2014.
Jump up ^ "Matilda". Thatguywiththeglasses.com. October 11, 2012. Retrieved August 13, 2014.
Jump up ^ "Missed Connection: "Bad Dates"". Comediva. January 30, 2012. Retrieved August 13, 2014.
Jump up ^ "31 – A Blinking Light up on the Mountain from Welcome to Night Vale on podbay". Podbay.fm. Retrieved August 13, 2014.
Jump up ^ "Boobs (Keith and The Girl) – Comedy Talk Show & Podcast". Keith and The Girl. June 25, 2014. Retrieved August 13, 2014.
Jump up ^ "016 -- Covert Conception (w/ Mara Wilson)". i don't even own a television. August 8, 2014. Retrieved September 7, 2017.
Jump up ^ "Gang Dick (Keith and The Girl)". Keith and The Girl. March 16, 2015. Retrieved August 10, 2015.
Jump up ^ "The One with Mara Wilson (That's the Show with Danny)". That's the Show with Danny. March 19, 2015. Retrieved August 10, 2015.
Jump up ^ "Episode: "Mouth Time LIVE! With Mara Wilson"". Mouth Time with Reductress. June 1, 2016. Retrieved September 11, 2016.
Jump up ^ "081 — I'm with the Band (w/ Mara Wilson)". i don't even own a television. May 14, 2017. Retrieved September 11, 2017.
Jump up ^ Joshua L. Weinstein. "Unconventional kudos nab stars". Variety.
External links[edit]
Mara Wilson Writes Stuff
Mara Wilson on IMDb
Mara Wilson at TV.com
Sheeple
Interview with Mara Wilson, The Spectrum, Accessed April 10, 2017.
Retrieved from "https://en.wikipedia.org/w/index.php?title=Mara_Wilson&oldid=832258485"
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Service (economics)
From Wikipedia, the free encyclopedia
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A bellhop is an example of a service-related occupation.
In economics, a service is a transaction in which no physical goods are transferred from the seller to the buyer. The benefits of such a service are held to be demonstrated by the buyer's willingness to make the exchange. Public services are those that society (nation state, fiscal union, region) as a whole pays for. Using resources, skill, ingenuity, and experience, service providers benefit service consumers.
Contents
[hide]
1 Three I's
1.1 Intangibility
1.2 Inconsistency (variability)
1.3 Involvement
2 Service quality
3 Specification
4 Delivery
5 Service-commodity goods continuum
6 Service types
7 List of countries by tertiary output
8 See also
9 References
10 External links
Three I's[edit]
Services can be described in terms of I's.
Intangibility[edit]
Services are by definition intangible. They are not manufactured, transported or stocked.
Services cannot be stored for a future use. They are produced and consumed simultaneously.
Services are perishable in two regards:
Service-relevant resources, processes and systems are assigned for service delivery during a specific period in time. If the service consumer does not request and consume the service during this period, the related resources may go unused. From the perspective of the service provider, this is a lost business opportunity if no other use for those resources is available. Examples: A hairdresser serves another client. An empty seat on an airplane cannot be filled after departure.
When the service has been completely rendered to the consumer, this particular service irreversibly vanishes. Example: a passenger has been transported to the destination.
The service provider must deliver the service at the time of service consumption. The service is not manifested in a physical object that is independent of the provider. The service consumer is also inseparable from service delivery. Examples: The service consumer must sit in the hairdresser's chair, or in the airplane seat. Correspondingly, the hairdresser or the pilot must be in the shop or plane, respectively, to deliver the service.
Inconsistency (variability)[edit]
Each service is unique. It can never be exactly repeated as the time, location, circumstances, conditions, current configurations and/or as signed resources are different for the next delivery, even if the same service consumer requests the same service. Many services are regarded as heterogeneous and are typically modified for each service consumer or each service contextual . Example: The taxi service which transports the service consumer from home to work is different from the taxi service which transports the same service consumer from work to home – another point in time, the other direction, possibly another route, probably another taxi driver and cab. Another and more common term for this is heterogeneity.
Involvement[edit]
Both service provider and service consumer participate in the service providers
Service quality[edit]
Mass generation and delivery of services must be mastered for a service provider to expand. This can be seen as a problem of service quality. Both inputs and outputs to the processes involved providing services are highly variable, as are the relationships between these processes, making it difficult to maintain consistent service quality. Many services involve variable human activity, rather than a precisely determined process; exceptions include utilities. The human factor is often the key success factor in service provision. Demand can vary by season, time of day, business cycle, etc. Consistency is necessary to create enduring business relationships.
Specification[edit]
Any service can be clearly and completely, consistently and concisely specified by means of standard attributes that conform to the MECE principle (Mutually Exclusive, Collectively Exhaustive).
Service consumer benefits – (set of) benefits that are triggerable, consumable and effectively utilizable for any authorized service consumer and that are rendered upon request. These benefits must be described in terms that are meaningful to consumers.
Service-specific functional parameters – parameters that are essential to the respective service and that describe the important dimension(s) of the servicescape, the service output or the service outcome, e.g. whether the passenger sits in an aisle or window seat.
Service delivery point – the physical location and/or logical interface where the benefits of the service are rendered to the consumer. At this point the service delivery preparation can be assessed and delivery can be monitored and controlled.
Service consumer count – the number of consumers that are enabled to consume a service.
Service delivery readiness time – the moments when the service is available and all the specified service elements are available at the delivery point
Service consumer support times – the moments when the support team ("service desk") is available. The service desk is the Single Point of Contact (SPoC) for service inquiries. At those times, the service desk can be reached via commonly available communication methods (phone, web, etc.)
Service consumer support language – the language(s) spoken by the service desk.
Service fulfillment target – the provider's promise to deliver the service, expressed as the ratio of the count of successful service deliveries to the count of service requests by a single consumer or consumer group over some time period.
Service impairment duration – the maximum allowable interval between the first occurrence of a service impairment and the full resumption and completion of the service delivery.
Service delivery duration – the maximum allowable period for effectively rendering all service benefits to the consumer.
Service delivery unit – the scope/number of action(s) that constitute a delivered service.Serves as the reference object for the Service Delivering Price, for all service costs as well as for charging and billing.
Service delivery price – the amount of money the customer pays to receive a service. Typically, the price includes a service access price that qualifies the consumer to request the service and a service consumption price for each delivered service.
Delivery[edit]
Coffee house - a type of service delivery.
The delivery of a service typically involves six factors:
Service provider (workers and managers)
Equipment used to provide the service (e.g. vehicles, cash registers, technical systems, computer systems)
Physical facilities (e.g. buildings, parking, waiting rooms)
Service consumer
Other customers at the service delivery location
Customer contact
The service encounter is defined as all activities involved in the service delivery process. Some service managers use the term "moment of truth" to indicate that point in a service encounter where interactions are most intense.
Many business theorists view service provision as a performance or act (sometimes humorously referred to as dramalurgy, perhaps in reference to dramaturgy). The location of the service delivery is referred to as the stage and the objects that facilitate the service process are called props. A script is a sequence of behaviors followed by those involved, including the client(s). Some service dramas are tightly scripted, others are more ad lib. Role congruence occurs when each actor follows a script that harmonizes with the roles played by the other actors.
In some service industries, especially health care, dispute resolution and social services, a popular concept is the idea of the caseload, which refers to the total number of patients, clients, litigants, or claimants for which a given employee is responsible. Employees must balance the needs of each individual case against the needs of all other current cases as well as their own needs.
Under English law, if a service provider is induced to deliver services to a dishonest client by a deception, this is an offence under the Theft Act 1978.
Lovelock used the number of delivery sites (whether single or multiple) and the method of delivery to classify services in a 2 x 3 matrix. Then implications are that the convenience of receiving the service is the lowest when the customer has to come to the service and must use a single or specific outlet. Convenience increases (to a point) as the number of service points increase.
Service-commodity goods continuum[edit]
[[File:Service-goods continuum .png|thumb|Service-Commodity Goods continuum]]
The distinction between a good and a service remains disputed. The perspective in the late-eighteenth and early-nineteenth centuries focused on creation and possession of wealth. Classical economists contended that goods were objects of value over which ownership rights could be established and exchanged. Ownership implied tangible possession of an object that had been acquired through purchase, barter or gift from the producer or previous owner and was legally identifiable as the property of the current owner.
Adam Smith’s famous book, The Wealth of Nations, published in 1776, distinguished between the outputs of what he termed "productive" and "unproductive" labor. The former, he stated, produced goods that could be stored after production and subsequently exchanged for money or other items of value. The latter, however useful or necessary, created services that perished at the time of production and therefore did not contribute to wealth. Building on this theme, French economist Jean-Baptiste Say argued that production and consumption were inseparable in services, coining the term "immaterial products" to describe them.
Most modern business theorists describe a continuum with pure service on one terminal point and pure commodity good on the other.[1] Most products fall between these two extremes. For example, a restaurant provides a physical good (the food), but also provides services in the form of ambience, the setting and clearing of the table, etc. And although some utilities actually deliver physical goods — like water utilities that deliver water — utilities are usually treated as services.
In a narrower sense, service refers to quality of customer service: the measured appropriateness of assistance and support provided to a customer. This particular usage occurs frequently in retailing.
Service types[edit]
The following is a list of service industries, grouped into sectors. Parenthetical notations indicate how specific occupations and organizations can be regarded as service industries to the extent they provide an intangible service, as opposed to a tangible good.
Business functions (that apply to all organizations in general)
Consulting
Customer service
Human resources administrators (providing services like ensuring that employees are paid accurately)
Childcare
Cleaning, patronage, repair and maintenance services
Gardeners
Janitors (who provide cleaning services)
Mechanics
Construction
Carpentry
Electricians (offering the service of making wiring work properly)
Plumbing
Death care
Coroners (who provide the service of identifying cadavers and determining time and cause of death)
Funeral homes (who prepare corpses for public display, cremation or burial)
Dispute resolution and prevention services
Arbitration
Courts of law (who perform the service of dispute resolution backed by the power of the state)
Diplomacy
Incarceration (provides the service of keeping criminals out of society)
Law enforcement (provides the service of identifying and apprehending criminals)
Lawyers (who perform the services of advocacy and decisionmaking in many dispute resolution and prevention processes)
Mediation
Military (performs the service of protecting states in disputes with other states)
Negotiation (not really a service unless someone is negotiating on behalf of another)
Education (institutions offering the services of teaching and access to information)
Library
Museum
School
Entertainment (when provided live or within a highly specialized facility)
Gambling
Movie theatres (providing the service of showing a movie on a big screen)
Performing arts productions
Sexual services
Sport
Television
Fabric care
Dry cleaning
Self-service laundry (offering the service of automated fabric cleaning)
Financial services
Accountancy
Banks and building societies (offering lending services and safekeeping of money and valuables)
Real estate
Stock brokerages
Tax preparation
Valuation
Foodservice industry
Health care (all health care professions provide services)
Hospitality industry
Information services
Data processing
Database services
Interpreting
Translation
Personal grooming
Body hair removal
Dental hygienist
Hairdressing
Manicurist / pedicurist
Public utility
Electric power
Natural gas
Telecommunications
Waste management
Water industry
Risk management
Insurance
Security
Social services
Social work
Transport
List of countries by tertiary output[edit]
Main article: List of countries by GDP sector composition
Service output as a percentage of the top producer (USA) as of 2005
Below is a list of countries by service output at market exchange rates in 2016.
Largest countries by tertiary output in Nominal GDP, according to IMF and CIA World Factbook, 2016
Economy
Countries by tertiary output in 2016 (billions in USD)
(01) United States
14,762
(—) European Union
12,077
(02) China
5,688
(03) Japan
3,511
(04) Germany
2,395
(05) United Kingdom
2,109
(06) France
1,941
(07) Italy
1,366
(08) Template:BRAtd
1,295
(09) Canada
1,081
(10) India
1,024
(11) Spain
926
(12) Australia
859
(13) South Korea
850
(14) Russia
797
(15) Mexico
661
(16) Turkey
551
(17) Netherlands
543
(18) Switzerland
484
(19) Indonesia
429
(20) Belgium
362
The twenty largest countries by tertiary output in 2016, according to the IMF and CIA World Factbook.
See also[edit]
As a service
Deliverable
Good (economics)
Goods and service industries Ltd
Intangible good
List of economics topics
Product (economics)
Services marketing
References[edit]
Jump up ^ Anders Gustofsson and Michael D. Johnson, Competing in a Service Economy (SanFrancisco: Josey-Bass, 2003), p.7.
Athens University of Economics and Business: Introduction to Services Marketing
Zeithaml, Valarie A.; Parasuraman, A.; Berry, Leonard L. (1990). Delivering Quality Service: Balancing Customer Perceptions and Expectations. Simon and Schuster. ISBN 978-0-02-935701-9.
Valerie Zeithaml, A. Parasumaran, Leonhard Berry (1990): SERVQUAL [1]
Sharon Dobson: Product and Services Strategy
John Swearingen: Operations Management - Characteristics of services
James A. Fitzsimmons, Mona J. Fitzsimmons: Service Management - Operations, Strategy, Information Technology
Russell Wolak, Stavros Kalafatis, Patricia Harris: An Investigation Into Four Characteristics of Services
Sheelagh Matear, Brendan Gray, Tony Garrett, Ken Deans: Moderating Effects of Service Characteristics on the Sources of Competitive Advantage - Positional Advantage Relationship
Johnston, Robert; Clark, Graham (2008). Service Operations Management: Improving Service Delivery. Financial Times/Prentice Hall. ISBN 978-1-4058-4732-2.
Petit, Pascal (1991). "Services". In Eatwell, John; Newman, Peter K.; Milgate, Murray. The New Palgrave: A Dictionary of Economics. 4. Macmillan. pp. 314–15. ISBN 978-0-333-37235-7.
Alan Pilkington, Kah Hin Chai, "Research Themes, Concepts and Relationships: A study of International Journal of Service Industry Management (1990 to 2005)," International Journal of Service Industry Management, (2008) Vol. 19, No. 1, pp. 83–110.
Downton, Steve; Rustema, Hilbrand; van Veen, Jan (1 August 2010). Service Economics: Profitable Growth with a Brand Driven Service Strategy. Novetum Service Management, Limited. ISBN 978-9963-9838-0-3.
External links[edit]
Media related to Services (economics) at Wikimedia Commons
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